Once you hit this error .
Remember ! Right click and start command prompt as "Run as Administrator"
and the launch the installTool.cmd
This small method does fix the issue.
Ensure you do the same when launching the configurator.
Other related issues are when you navigate to configuring EPMA even though
the default website exists it does not recognize.
Error encountered:
Failed to navigate from ProductTaskSeIectionState: IIS
"Default Web Ste" does not exist and configuration of
IIS products will fail! Please create "Default Web Ste"
or unselect configuration tasks for IIS products See
logs for more details
There could be many reasons for EPMA failed configuration or statup.
Generally EPMA issues are related to DB connectivity. Specially when only HFM & EPMA are not starting then it has to be DB.
One of the recent issues was very simple but had to hunt for every software and anti virus tools on the system . I received this error on the workspace.
Warning
Invalid URI: The hostname could not be parsed.
Code:
com hyperion awb web common DimensionServiceException
Description: An error occurred processing the result From the server
Actor: none
These were the steps for troubleshooting it.
1. Checked if db clients are installed
2. TNSPING <DBSID> is reachable
3. sqlplus <dbuser>/<dbpasswd>@<SID> is connecting
4. Check EventViewer for more details on the issue.
And the issue was with the 3rd one. I was able to connect but the
connection kept dropping from the database.
Solution: 1. Usually this could be due to the Firewall .
Looked for finer details and found that the client had another level
of firewall
setup on DB & APP server. Got it shut on both the sides and it worked !
Event Viewer Log Details:
(EPMA DimensionServer Startup) ERROR WR ERR SESSION MGR DATABASE
UNAVAILABLE:Session Manager could not start because database connectivity
could not be established.Hyperion.CommonSen.'ices.Exceptions.SessionManagerException
:Session Manager could not start because database connectivity could not be
established.
--0 Oracle.DataAccess.CIient.OracIeException: ORA-3135: connection lost contact
at Hyperion.DimensionServer.SessionManager.SessionManager.InitiaIizeSqIConnectionSt
ringO
- End of inner exception stack trace
at Hyperion.DimensionServer.SessionManager.SessionManager.InitiaIize
(BooIean restorePastInstanceSessions, Boolean enableCaching)
at Hyperion.DimensionServer.Process.Program.InitiaIizeSessionManagerO
at Hyperion.DimensionServer.Process.Program.StartDimensionServerO
at args)
After applying .500 patch on Hyperion. Following error was encountered
"An error occurred processing the result from the server
Description: An invalid content type 'text / plain' was found INSTEAD of [text | Application] / xml '. "
I am not very sure why this error came up. It had something to do with EPMA deployment part.
I tried many things but finally it had everything to do with EPMA, OHS, Foundation
1. Configure OHS
2. Redeploy Foundation, EPMA
3. Clear the cache and tmp from all managed servers
Go to EPM_INSTANCE\domains\<domainname>\servers\<managedservers>
Delete tmp and cache from each folder
4. Restart ALL the services
5. Clear browswer cookies, cache.
Now login to the workspace and it enables login now.
