Issue: Unable to launch Smart View from HPCM Stage Balance page. When you click on stage balance , it should launch a excel .
Reason: After a lot of research , SR with Oracle we were not able to reach anywhere. When I started comparing my internal server with the client server , I realised my internal server works perfectly fine. Suspecting it to be a port issue I spent hours finding it. After multiple comparison here is my observation
Solution: HPCM 11.1.2.4 Stage balance tables work fine when accessing through IE 10.
This functionality does not support IE 11 and Firefox.
I tried the same on my internal server and came to conclusion that it works on IE 10 currently.
We have raised a bug with Oracle . I hope we get a solution quickly.
Update 10/March/2016
I forgot to add that a few days later we tried to dig in more and found out that it was working IE 11 and the issue was with the proxy and not with the browser.
I remember a Hindi saying in situations like this "Khoda pahad nikla chuha". (Dug a mountain to find a tiny rat).
I think situations like this are also important they remind us however big the problem is , solution is always simple.
Reason: After a lot of research , SR with Oracle we were not able to reach anywhere. When I started comparing my internal server with the client server , I realised my internal server works perfectly fine. Suspecting it to be a port issue I spent hours finding it. After multiple comparison here is my observation
Solution: HPCM 11.1.2.4 Stage balance tables work fine when accessing through IE 10.
This functionality does not support IE 11 and Firefox.
I tried the same on my internal server and came to conclusion that it works on IE 10 currently.
We have raised a bug with Oracle . I hope we get a solution quickly.
Update 10/March/2016
I forgot to add that a few days later we tried to dig in more and found out that it was working IE 11 and the issue was with the proxy and not with the browser.
I remember a Hindi saying in situations like this "Khoda pahad nikla chuha". (Dug a mountain to find a tiny rat).
I think situations like this are also important they remind us however big the problem is , solution is always simple.
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